OrderSprinter
Features

Everything a modern hospitality POS needs to do

Click any section to open it in detail. The list is long – OrderSprinter has grown with every version since 2014.

General
  • free of charge
  • web-based, i.e. no installation on staff devices required. Runs on a local server as well as with a web hoster.
  • works on any internet-capable device (smartphones, tablets, PCs) – no dependency on a single manufacturer
  • designed for mobile use throughout (touch controls, small displays), plus a desktop view for ordering and checkout on larger touch screens
  • mobile and stationary use via Wi-Fi/wireless connection
  • clear interface – only relevant information is shown
  • fully digital workflow possible, i.e. printed work receipts are no longer required
  • multilingual interface: German, English, Spanish
  • internal use of digital signatures/hashes to protect against revenue-relevant database manipulation
  • works on low-power, inexpensive server hardware
  • connection to local Swissbit TSE devices
  • DSFinV-K export
Use cases
  • hospitality – the original purpose of the software
  • hospitality within a hotel (own guest module, connection to the HS/3 hotel management software)
  • hairdressers and other service businesses (by disabling table selection)
  • limited use in retail (no connection to inventory management systems)
Configurability
  • button sizes configurable per user and individually for room, table and product selection in three levels
  • product images can be shown in the ordering and checkout views
  • choice of decimal separator
  • very fine-grained permission system
Menu
  • prices for three price levels per product (normal, weekend rate, happy hour)
  • unlimited subcategories
  • menu can be imported as text, a sample menu is included
  • two freely configurable tax rates (dine-in, takeaway)
  • optionally a freely defined tax rate per product
  • product availability can be toggled at any time – sold-out products no longer appear in the ordering view
Ordering
  • special requests as a note per ordered product
  • add product-specific extras (e.g. ketchup, cream)
  • table selection via graphical floor plans
  • free price entry and price changes during ordering
  • discount buttons with configurable discount levels
  • favorites list and product search in the ordering view
  • barcode scanner support
  • table transfer, cancellation of already-sent products (optionally PIN-protected)
  • take orders on mobile devices, create delivery orders, course selection
  • guests can optionally order directly from the table
Checkout
  • card payment via SumUp on Android devices
  • bill splitting, change calculation
  • receipt cancellation only with a configurable password
  • payment method logging, selectable payment methods
  • full-screen receipt display, tally protocol
  • Fiskaly Sign-AT connection for Austrian customers
Reports
  • extensive data export options (GdPdU)
  • daily closing reports (Z-reports) as a receipt and in HTML via a freely definable template, optionally by email
  • revenue statistics broken down by product, time period and status
  • concept of a waiter's personal cash box
  • PDF revenue report (summary or detailed), CSV exports
  • dashboard with live charts (dwell time, revenue, top products, open tables)
  • table log, tip tracking
  • turnaround times per item, margin calculation per item
Time tracking
  • users clock in and out with a comment
  • time-management permissions allow editing and reporting over a selectable period
  • configurable whether and how many minutes are credited on clock-in/out
Additional features
  • customer display via its own view
  • automatically generated customer website with an always up-to-date embedded menu
  • printing of pickup receipts and a pickup display for the dining area
  • feedback straight to the developer, guest rating module
  • alert when no print server is active
  • mail-merge feature with placeholders for name, salutation and closing
  • task management, including system-generated tasks when stock runs low
  • reservations with optional table binding
  • send messages to all waiters
Printing
  • support for all ESC/POS receipt printers
  • print servers for Windows and Linux (Java version, no printer drivers needed) included in the package
  • 6 receipt printers plus 4 food and 4 beverage work-receipt printers (selectable by product group or room)
  • logo on the receipt, freely definable templates
  • receipt printing can be switched on/off individually per checkout
Security
  • entire database can be downloaded and restored at the push of a button, actions are logged
  • bash script for nightly backups included
  • standard hardware – no dependency on a single manufacturer
  • waiter lock via QR code or NFC tag possible
Add-ons & extensibility
  • Guest ordering component: guests order from their own smartphone at the table
  • Spider: multi-site system for remote monitoring of several core instances
  • eBon: electronic receipts for guests to retrieve
  • connection to the RKSV-compliant cash systems cbird and QRK for Austria
  • extensible via plugins

What doesn't it do (yet)?

Since OrderSprinter isn't a commercial product that has to generate revenue, it's easy to be upfront about what's still missing:

  • DATEV interface: Many tax advisors expect a data export into the DATEV system. OrderSprinter currently only exports data in csv format, which opens in any common spreadsheet program.

As of July 2024.